SUPPORT
Structured Support. Clear Answers.
Prime Foundation is built on structure — and so is our support.
Whether it’s your order, subscription, or product guidance, everything you need is outlined below.
HELP CENTRE
FAQs
Clear answers to common product, order, and subscription questions.
Shipping Information
Fulfilment timelines, delivery expectations, and tracking details.
Returns & Refunds
Our return process and eligibility guidelines.
SUBSCRIPTION MANAGEMENT
Prime Foundation subscriptions are designed for consistency and flexibility.
You can update, pause, or cancel your subscription at any time by logging into your customer account.
Once logged in, navigate to My Account → Subscriptions to manage your deliveries.
If you require assistance, contact:
support@primefoundationhealth.com
ORDER ENQUIRIES
For faster assistance, please include:
• Full Name
• Order Number
• Email Used at Checkout
• Brief Description of Your Request
Providing complete details allows us to resolve your enquiry efficiently.
CONTACT
support@primefoundationhealth.com
For direct enquiries, please use our contact form.
Our team will respond as soon as possible.
Prime Foundation
Build Your Foundation.